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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alison Swift

September 14, 2023

5  out of  5 rating by Alison Swift
"Absolutely fantastic. Communication is top notch. Could not recommend more highly. Each time I needed help Craig made things as easy and painless as possible. If you are looking for a new agent your search should stop here!"

Himiko Lenh

September 6, 2023

5  out of  5 rating by Himiko Lenh
"Amazing, stress free experience and even through text at that! Kimberley was extremely helpful and made the entire process a breeze!"

Lauren Adler

September 1, 2023

5  out of  5 rating by Lauren Adler
"A wonderful, pain free experience acquiring insurance through Craig. He explained my policies, he was very calm and kind, answered all my question, and saved me close to $150.00 a month. Prior to speaking with him, I had the same policy with a competitor for 47 years. Thank you for shaking me out of my laziness and explaining what I had and what State Farm had to offer. Super easy transition when you work with the right agent and agency!"

Skylar Stanley

August 31, 2023

5  out of  5 rating by Skylar Stanley
"Kimberly was wonderful and so quick in response! Got exactly what I was looking for and appreciated her communicating via email! 😊"

Rob Sturghill

August 28, 2023

5  out of  5 rating by Rob Sturghill
"Great Agency, fast friendly service helpful as well"

Zaden Robison

August 21, 2023

5  out of  5 rating by Zaden Robison
"Michelle Baldwin was super helpful and friendly. Was able to help me fix my policy with zero hassle."

Madison MacDonald

August 16, 2023

5  out of  5 rating by Madison MacDonald
"Craig and his team are always available to help me out in my times of need! I highly recommend Craig to anyone looking for a local insurance agent that cares about each and every person. Thank you to the entire team for being amazing!"

Debra Junker

August 15, 2023

5  out of  5 rating by Debra Junker
"She did a Great job and kept looking for best coverage. Thank you Kimberley"

Leif Olsen

August 15, 2023

5  out of  5 rating by Leif Olsen
"Kimberley has been great to work with. Switching insurance providers took minimal effort and I'm saving over $300/month compared to my previous provider."

Joshua Greenwood

August 9, 2023

5  out of  5 rating by Joshua Greenwood
"The most professional and friendly insurance group in Lakewood/greater Denver area. They’re fast, efficient, and kind. They work for you and make sure to treat you like a friend. I can’t say enough about Craig and his staff. If you don’t get your insurance here you’re missing out."

Robert schmitz

August 4, 2023

5  out of  5 rating by Robert schmitz
"Excellent service and very efficient."

Sai Rohini Krishna Mandava

August 4, 2023

5  out of  5 rating by Sai Rohini Krishna Mandava
"Claudia saved me a lot of headache. I was with root and never got anything covered and unexpected rate changes. Now it's not really more savings, but definitely got the coverage I needed for the same amount. Thanks Claudia for customizing the quote a million times for me and following up until I sign up."

LaNell Rice

August 3, 2023

5  out of  5 rating by LaNell Rice
"I have been shopping around for auto/home insurance and when I inquired online with State Farm, I immediately got a response for Claudia Garcia, Account Manager with the Craig Baldwin Agency. From that point on Claudia was very helpful answering immediately any question(s) I had. She did not "hound" me but checked in with me periodically to see if I had any questions for her. I received top-qualify customer service from Claudia, the kind of service I would want as my insurance agent! I received a quote that reduced my auto and homeowners greatly and due to the great quote I received from State Farm and the great customer service I received from Claudia helped me to quickly make up my mind to switch to State Farm. I look forward to having State Farm as my insurance carrier and Claudia as my agent. Thank you, Claudia!"

Calvin Jennings

July 30, 2023

5  out of  5 rating by Calvin Jennings
"I got hammered by unconscionable price increases from another company and was looking to make a change ASAP. After dealing with several other well-known companies slow response times and retarded website AI chats it was a real breath of fresh area to get direct contact with Craig on my first call and to have a quote within four hours with very competitive rates. While it took a little longer to actually get the purchase of the home owners package in place I still was able to cancel with my previous company and have State Farm coverage within 3 business days of my initial call. All through the process Craig was very helpful, patient with my shoddy record keeping, and kept me informed on progress at all stages. Customer service sells insurance and Craig and his agency have mastered the process."

Nathan Crolius

July 18, 2023

5  out of  5 rating by Nathan Crolius
"I worked with Stephanie from Craig’s office on a State to State transfer from Michigan to Colorado. Stephanie was friendly and prompt in her response - thanks again for your help!!"

Solomon Cariker

December 28, 2022

5  out of  5 rating by Solomon Cariker
"Craig and his staff have been amazing. I was a USAA member for 13 yrs and was never assisted in the personal way that State Farm has done for me in under a month of membership. They always make sure I’m on top of everything and nothing is missed."

Grace Knowles

November 21, 2022

5  out of  5 rating by Grace Knowles
"I talked with Claudia over the phone, about obtaining car insurance. She was incredibly helpful. I will definitely recommend this company to friends and family!"

Star Real

November 8, 2022

5  out of  5 rating by Star Real
"Craig Baldwin handles my companies insurance needs quickly and kindly. They are always fast to respond to any inquiry we have, and we appreciate their care and attention."

Paige King

November 3, 2022

5  out of  5 rating by Paige King
"Michelle and Craig have been excellent! I have gone through three insurance companies before them, and have been frustrated for the lack of communication or being able to talk with a real agent. Michelle has been on point and very responsive through the process of getting me started with State Farm, and even keeping me posted personally of anything missing or forgotten on my side of things. I get reminders from her, which I find really help me in my busy daily life. Thank you State Farm!"

Claudia Pinedo

September 28, 2022

5  out of  5 rating by Claudia Pinedo
"I have been with this branch for a year now and Michelle is one of the best people ever! I have a crazy schedule and she just knows how to work with me and my family I love her for everything she has done and for making my life easy when it comes to my insurance she deserves an award!"

Shane Watterson

May 25, 2022

5  out of  5 rating by Shane Watterson
"Craig is super friendly and will help you get the coverage that makes sense for you!"

Sarosh Z

May 24, 2022

5  out of  5 rating by Sarosh Z
"I had actively started looking for quotes about a month ago and got bombarded by repeated calls from different insurance companies. I was frustrated and completely annoyed by all the callers. Michelle called me once during that time and as I was already annoyed by other callers, she first asked if this was a good time for me rather than ranting on like others. It was refreshing and I explained to her my frustration with all these calls, and she was tremendously understanding. She had sent me all the information through email. She called and sent one text closer to the time my current insurance was going to expire, and I absolutely loved how patient she was and she never bothered me again and again. We set up a time to speak and she was extremely transparent, and knowledgeable, answered all my questions, and again was soooo patient!!! I loved working with her and I wish if more companies took this approach like Michelle, they might actually get a customer."

Nick Wiersma

March 25, 2022

5  out of  5 rating by Nick Wiersma
"I got in contact with Michelle when looking for a new insurance company and she was extremely helpful. I am now paying half of what I did at my previous company. Michelle was quick and very responsive. I highly recommend this agency."

Lynn Jackson

March 21, 2022

1  out of  5 rating by Lynn Jackson
"The agent can't get business so he buys people's information from others. Don't use him"

Brian Turner

February 12, 2022

5  out of  5 rating by Brian Turner
"Michelle was most helpful in getting my insurance done. I went from a cut rate insurance company to State Farm and got renters insurance and auto insurance for less than I was paying was for auto insurance at my other company. Should have switched years ago"