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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valarie Coop2

Valarie Coop2

August 8, 2024

5  out of  5
rating by Valarie Coop2
"Karla was very sweet and helpful with all of the questions I had. She took her time explaining stuff to me and made sure I understood."
We responded:
"Hi Valarie, thanks for taking the time to leave a review on your experience! I appreciate your business and allowing us to explain all the stuff. Thanks! -Craig"
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smglodav

April 25, 2024

5  out of  5
rating by smglodav
"I added a second vehicle and driver to my policy. Kim was great to work with. Very knowledgeable and provided excellent customer service!"
We responded:
"Thank you for sharing your positive experience with Kim! We are thrilled to hear that she provided excellent customer service and was knowledgeable. We appreciate your feedback and your business."
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Nicholas Rianoshek

March 22, 2024

5  out of  5
rating by Nicholas Rianoshek
"Incredible people who really care about their clients. Kimberly was thorough, informative, and ensured I understood all aspects of my coverage - the pros and cons - before putting it into place."
We responded:
"Nicholas, We really do care about our customers, thanks for giving Kimberley the recognition and letting the world know! I appreciate your business and allowing us to help! -Craig"
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chris neff

February 23, 2024

5  out of  5
rating by chris neff
"Kimberley Story Varela was awesome to work with. Her and her office helped me acquire my business insurance and paperwork I needed to get in, in a very timely manner couldn’t be happier with the service I received."
We responded:
"Chris, thanks for sharing your experience with Kimberley and my office, I agree she is pretty awesome! Thank you for allowing us to help with your small business insurance. I truly appreciate your business. -Craig"
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Katy Hoth

February 15, 2024

5  out of  5
rating by Katy Hoth
"Super impressed by their customer service. I had reached out a year ago to shop quotes and decided it wasn't the right time to switch. Fast forward a year, they reach out and ask if they can send me a new quote. The offer was a massive savings for my tesla, which expensive to insure. Loved working with Kimberly. New to State Farm, but promising start."
We responded:
"Katy, Welcome to the State Farm family! Thank you for trusting my agency with your insurance needs. We look forward to serving you for many years to come. -Craig"
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Tari Ensign

January 4, 2024

5  out of  5
rating by Tari Ensign
"I just swapped insurance agents and feared it would be complicated and messy. Craig was able to take my call (that can be rare in the insurance industry), and we made an appointment to see each other face to face. I'm old-school wanting real face time, not virtual! Craig not only helped me, but he reviewed each line to see if there were items to change, better coverage, less coverage, better prices, etc. Too many people want easy-on-line results from humans. It took a week to schedule the two of us to meet and get through all the different lines of insurance I wanted. The end result was exactly what I needed."
We responded:
"Tari, thank you so much for the review! I appreciate you taking the time and allowing me the chance to review and help provide context and clarity around the topics that are so important! -Craig"
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Tyler Troudt

November 9, 2023

5  out of  5
rating by Tyler Troudt
"Absolutely pleased my entire experience. Kimberley specifically was exceptionally helpful and patient with me. Building my policy from scratch clear to the finishing touches was quick and painless (early early in the morning to boot) and she took every opportunity to be informative and thoughtful with me. Answering my questions before I even thought to ask them lol Truthfully, I cannot recommend them enough. All the while they saved me a substantial amount of money compared to my original provider. If I could leave 6 stars, I would."
We responded:
"Tyler, thank you for the 6 star review! :-) I am so happy to hear that you have had a great experience with our office. Thank you so much for choosing my agency for your insurance needs. -Craig"
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Chloe Forester

October 27, 2023

5  out of  5
rating by Chloe Forester
"Kimberley was extremely helpful in reaching out about lower prices for auto insurance and getting me set up right away. Helped me save almost $50 a month! Highly recommend 👍🏼"
We responded:
"Chloe, thanks for the review. We’re so glad you chose us to help you save a bundle! -Craig "
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Mariah Maestas

October 19, 2023

5  out of  5
rating by Mariah Maestas
"I talked to Craig's wife, and she was very personable and kind. She then referred me to Craig, the agent, and he was very professional and knowledgeable. He went over and beyond to help me with reviewing multiple quotes and made sure I found the best options for my family and household. I was able to save 300+ dollars and get better benefits making the switch! Thanks Craig!"
We responded:
"Mariah, thank you so much for the review and trusting me to help get your family the coverage you need. I truly appreciate your business. -Craig"
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Alison S

September 14, 2023

5  out of  5
rating by Alison S
"Absolutely fantastic. Communication is top notch. Could not recommend more highly. Each time I needed help Craig made things as easy and painless as possible. If you are looking for a new agent your search should stop here!"
We responded:
"Alison, thank you so much for your glowing review! I sincerely appreciate your business and you choosing me as your agent. -Craig"
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Himiko Lenh

September 6, 2023

5  out of  5
rating by Himiko Lenh
"Amazing, stress free experience and even through text at that! Kimberley was extremely helpful and made the entire process a breeze!"
We responded:
"Himiko, thank you so much for the review! Being helpful, providing a stress free experience and making the process as easy for you as we possibly can is what we strive to do. Welcome to our State Farm family! -Craig"
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Lauren Adler

September 1, 2023

5  out of  5
rating by Lauren Adler
"A wonderful, pain free experience acquiring insurance through Craig. He explained my policies, he was very calm and kind, answered all my question, and saved me close to $150.00 a month. Prior to speaking with him, I had the same policy with a competitor for 47 years. Thank you for shaking me out of my laziness and explaining what I had and what State Farm had to offer. Super easy transition when you work with the right agent and agency!"
We responded:
"Lauren, thank you so much for the review! I feel honored to earn your business and your trust. A 47 years relationship is a hard one to break off, welcome to the State Farm family! -Craig"
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Skylar Stanley

August 31, 2023

5  out of  5
rating by Skylar Stanley
"Kimberly was wonderful and so quick in response! Got exactly what I was looking for and appreciated her communicating via email! 😊"
We responded:
"Skylar, Thank you so much for taking the time to leave a review. Welcome to Colorado and our State Farm family! -Craig"
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Rob Sturghill

August 28, 2023

5  out of  5
rating by Rob Sturghill
"Great Agency, fast friendly service helpful as well"
We responded:
"Rob, thank you so much for your review and allowing us to help! -Craig"
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Zaden Robison

August 21, 2023

5  out of  5
rating by Zaden Robison
"Michelle Baldwin was super helpful and friendly. Was able to help me fix my policy with zero hassle."
We responded:
"Zaden, thanks for stopping by to leave a review. I appreciate you choosing us to help! -Craig"
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Madison MacDonald

August 16, 2023

5  out of  5
rating by Madison MacDonald
"Craig and his team are always available to help me out in my times of need! I highly recommend Craig to anyone looking for a local insurance agent that cares about each and every person. Thank you to the entire team for being amazing!"
We responded:
"Madison, Thanks for the review and choosing to do business with a local small business! We think you’re pretty cool too! -Craig"
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Debra Junker

August 15, 2023

5  out of  5
rating by Debra Junker
"She did a Great job and kept looking for best coverage. Thank you Kimberley"
We responded:
"Debra, thank you so much for the review and thanks for allowing us to help find the best coverage for you! -Craig"
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Leif Olsen

August 15, 2023

5  out of  5
rating by Leif Olsen
"Kimberley has been great to work with. Switching insurance providers took minimal effort and I'm saving over $300/month compared to my previous provider."
We responded:
"Leif, thank you so much for taking the time to leave a review! We are happy we got to help out with the $300 savings. Thank you for your business! -Craig"
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Joshua Greenwood

August 9, 2023

5  out of  5
rating by Joshua Greenwood
"The most professional and friendly insurance group in Lakewood/greater Denver area. They’re fast, efficient, and kind. They work for you and make sure to treat you like a friend. I can’t say enough about Craig and his staff. If you don’t get your insurance here you’re missing out."
We responded:
"Josh, thank you so much for taking the time tell the world about us and for allowing us to give you the experience you deserve! -Craig"
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Robert schmitz

August 4, 2023

5  out of  5
rating by Robert schmitz
"Excellent service and very efficient."
We responded:
"Robert, Thank you for allowing us to help and provide the service you deserve, welcome to the State Farm family! -Craig"
Profile photo of Sai Rohini Krishna Mandava

Sai Rohini Krishna Mandava

August 4, 2023

5  out of  5
rating by Sai Rohini Krishna Mandava
"Claudia saved me a lot of headache. I was with root and never got anything covered and unexpected rate changes. Now it's not really more savings, but definitely got the coverage I needed for the same amount. Thanks Claudia for customizing the quote a million times for me and following up until I sign up."
We responded:
"Sai, I appreciate you taking the time to leave a review! Sometimes saving isn’t everything, the coverage you need is everything. Thanks for allowing us to help! -Craig"
Profile photo of LaNell Rice

LaNell Rice

August 3, 2023

5  out of  5
rating by LaNell Rice
"I have been shopping around for auto/home insurance and when I inquired online with State Farm, I immediately got a response for Claudia Garcia, Account Manager with the Craig Baldwin Agency. From that point on Claudia was very helpful answering immediately any question(s) I had. She did not "hound" me but checked in with me periodically to see if I had any questions for her. I received top-qualify customer service from Claudia, the kind of service I would want as my insurance agent! I received a quote that reduced my auto and homeowners greatly and due to the great quote I received from State Farm and the great customer service I received from Claudia helped me to quickly make up my mind to switch to State Farm. I look forward to having State Farm as my insurance carrier and Claudia as my agent. Thank you, Claudia!"
We responded:
"LaNell, Thank you for taking the time to share your experience and for giving us the opportunity to help with your home and auto insurance. I love customers that appreciate our top-quality service and professionalism. We're happy to have you join our family! -Craig"
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Calvin Jennings

July 30, 2023

5  out of  5
rating by Calvin Jennings
"I got hammered by unconscionable price increases from another company and was looking to make a change ASAP. After dealing with several other well-known companies slow response times and retarded website AI chats it was a real breath of fresh area to get direct contact with Craig on my first call and to have a quote within four hours with very competitive rates. While it took a little longer to actually get the purchase of the home owners package in place I still was able to cancel with my previous company and have State Farm coverage within 3 business days of my initial call. All through the process Craig was very helpful, patient with my shoddy record keeping, and kept me informed on progress at all stages. Customer service sells insurance and Craig and his agency have mastered the process."
We responded:
"Calvin, Thank you so much for taking the time to leave a review. I love helping my neighbors and giving people the experience they deserve so thank you for choosing my agency to help! -Craig"
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Nathan Crolius

July 18, 2023

5  out of  5
rating by Nathan Crolius
"I worked with Stephanie from Craig’s office on a State to State transfer from Michigan to Colorado. Stephanie was friendly and prompt in her response - thanks again for your help!!"
We responded:
"Nathan, Welcome to Colorado! Thank you so much for taking the time to leave a review and thanks for trusting State Farm with what matters most. -Craig"
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Solomon Cariker

December 28, 2022

5  out of  5
rating by Solomon Cariker
"Craig and his staff have been amazing. I was a USAA member for 13 yrs and was never assisted in the personal way that State Farm has done for me in under a month of membership. They always make sure I’m on top of everything and nothing is missed."
We responded:
"Solomon, thank you so much for your review and your business. That personal touch allows us to help give you comfort and confidence that we’ve got your back. Thanks for sharing your experience! -Craig"