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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Solomon Cariker

December 28, 2022

5  out of  5 rating by Solomon Cariker
"Craig and his staff have been amazing. I was a USAA member for 13 yrs and was never assisted in the personal way that State Farm has done for me in under a month of membership. They always make sure I’m on top of everything and nothing is missed."

Grace Knowles

November 21, 2022

5  out of  5 rating by Grace Knowles
"I talked with Claudia over the phone, about obtaining car insurance. She was incredibly helpful. I will definitely recommend this company to friends and family!"

Star Real

November 8, 2022

5  out of  5 rating by Star Real
"Craig Baldwin handles my companies insurance needs quickly and kindly. They are always fast to respond to any inquiry we have, and we appreciate their care and attention."

Paige King

November 3, 2022

5  out of  5 rating by Paige King
"Michelle and Craig have been excellent! I have gone through three insurance companies before them, and have been frustrated for the lack of communication or being able to talk with a real agent. Michelle has been on point and very responsive through the process of getting me started with State Farm, and even keeping me posted personally of anything missing or forgotten on my side of things. I get reminders from her, which I find really help me in my busy daily life. Thank you State Farm!"

Claudia Pinedo

September 28, 2022

5  out of  5 rating by Claudia Pinedo
"I have been with this branch for a year now and Michelle is one of the best people ever! I have a crazy schedule and she just knows how to work with me and my family I love her for everything she has done and for making my life easy when it comes to my insurance she deserves an award!"

Shane Watterson

May 25, 2022

5  out of  5 rating by Shane Watterson
"Craig is super friendly and will help you get the coverage that makes sense for you!"

Sarosh Z

May 24, 2022

5  out of  5 rating by Sarosh Z
"I had actively started looking for quotes about a month ago and got bombarded by repeated calls from different insurance companies. I was frustrated and completely annoyed by all the callers. Michelle called me once during that time and as I was already annoyed by other callers, she first asked if this was a good time for me rather than ranting on like others. It was refreshing and I explained to her my frustration with all these calls, and she was tremendously understanding. She had sent me all the information through email. She called and sent one text closer to the time my current insurance was going to expire, and I absolutely loved how patient she was and she never bothered me again and again. We set up a time to speak and she was extremely transparent, and knowledgeable, answered all my questions, and again was soooo patient!!! I loved working with her and I wish if more companies took this approach like Michelle, they might actually get a customer."

Nick Wiersma

March 25, 2022

5  out of  5 rating by Nick Wiersma
"I got in contact with Michelle when looking for a new insurance company and she was extremely helpful. I am now paying half of what I did at my previous company. Michelle was quick and very responsive. I highly recommend this agency."

Lynn Jackson

March 21, 2022

1  out of  5 rating by Lynn Jackson
"The agent can't get business so he buys people's information from others. Don't use him"

Loc Martin

March 19, 2022

5  out of  5 rating by Loc Martin
"I have found Craig Baldwin SF Agency provided great service! Craig and Michelle is always cheerful and knowledgeable, and they are very good at what they do. This Agency can handle any type of insurance for you, and your family's needs. I highly recommended scheduling a meeting with your agent to update your insurance policy coverages!"

Brian Turner

February 12, 2022

5  out of  5 rating by Brian Turner
"Michelle was most helpful in getting my insurance done. I went from a cut rate insurance company to State Farm and got renters insurance and auto insurance for less than I was paying was for auto insurance at my other company. Should have switched years ago"

priscilla Diaz

January 13, 2022

5  out of  5 rating by priscilla Diaz
"I love State Farm !!!! Claudia you are amazing , so grateful you help me save money and set up life insurance for my children is a blessing . Thank you ! Definitely recommend!"

Johnny Salazar

December 21, 2021

5  out of  5 rating by Johnny Salazar
"Michelle has been great very easy too talk with as I changed insurance thank you State farm offered me incredible rates compared to the others Plus my renter insurance and drive safe plan totally awesome Merry Christmas thank you Michelle"

Douglas Slayton

December 20, 2021

5  out of  5 rating by Douglas Slayton
"Michelle was awesome 👌"

Victoria Diaz

December 18, 2021

5  out of  5 rating by Victoria Diaz
"Thank u Claudia for helping me get the best quote for auto insurance i greatly appreciate you, highly recommend state farm come see Claudia"

Juanita Romero

December 16, 2021

5  out of  5 rating by Juanita Romero
"Very friendly warm and welcoming, Fast and efficient. Always gots my best interest at heart. I would absolutely recommend to friends and family."

Juan Hernandez

December 15, 2021

5  out of  5 rating by Juan Hernandez
"(Translated by Google) I am very satisfied and got a good coverage for my cars with a very good discount (Original) Estoy muy satisfecho y agarre una buena cobertura para mis carros con muy buen descuento"

Ms. Sheen

December 9, 2021

5  out of  5 rating by Ms. Sheen
"I recently switched carriers and have been quite pleased with the service Michelle has provided! Bundled my plan and I’m still able to save-now that’s what I’m talking about!"

Amber Jaramillo

December 7, 2021

5  out of  5 rating by Amber Jaramillo
"I wasn't actively looking for quotes for car insurance, but Michelle called me one day about car insurance quotes that she thought I had inquired about. It had been a while since I was looking for online quotes, but I thought I would take a leap and try and see if there was something more affordable for me. I needed "full coverage" because my car is still being financed, and Michelle was great about getting back to me through email with the quotes. Not only did she save me money on my monthly payments, but she was very kind and professional through the whole process. She answered all of my questions, and was very transparent with everything that we discussed - her customer service was comforting, and it felt as though I was talking with a friend about car insurance, instead of an employee. I have already referred 2 people to her, and will continue to do so. :) Thank you, Michelle, for your kindness through this process. You're a rockstar!!"

Dave Butler

December 5, 2021

5  out of  5 rating by Dave Butler
"Worked with Ty and he helped me and was patient while I waited almost 3 months to get my car from the dealership and even drove out to my house on late notice to get the paperwork signed before I went to the dealership. Pleasure to work with."

Lorenzo Harris

December 3, 2021

5  out of  5 rating by Lorenzo Harris
"My partner and I have recently switched to the Craig Baldwin Agency with State Farm. The staff of Ty and Michelle are phenomenal personnel, who skillfully navigate between helpful and informational, without being over bearing. We are pretty satisfied with the level of service and care we’ve received thus far!"

Chelsea Nibert

August 11, 2021

5  out of  5 rating by Chelsea Nibert
"Wow I am so glad I ended up calling this place! I am now saving $100 a month on my car insurance. I had almost given up on calling around and I’m so glad I stumbled across these guys. Great customer service, very attentive. Thank you guys so much!"

Bradley Williams

July 9, 2021

5  out of  5 rating by Bradley Williams
"I was referred to Craig by a family member in Florida. He previously handled all of their insurance work and highly recommended him. He was able to help me with not only Auto, but Life and Homeowners insurance as well. My experience at Craig's office was fantastic and I will definitely send family and friends to see him. He is a true professional and I look forward to the ongoing relationship with Craig and his office staff."

Joshua Ruth

June 22, 2021

5  out of  5 rating by Joshua Ruth
"Craig made a difficult situation so easy for me. I had so many questions and he attentively answered all of them and helped me make the right decision for me and my family. Such great service! It’s hard to find someone that really cares and Craig made me feel so comfortable! Definitely a great choice to come here."

Stephanie Kesterson

June 12, 2021

5  out of  5 rating by Stephanie Kesterson
"Craig and his team treat you with the care and respect you would hope to have in an insurance agency. They listen to your wants and needs and truly take those into consideration when creating your custom package to meet your budget. I highly recommend Craig’s services to anyone looking for insurance coverage with a personal experience and a business that makes you feel like family."